Fancy Food New Product Launch and Packaging
Case Study
New Product
Go-to-Market Strategy
+ Package Design + Branding
New Product Go-to-market Strategy, Package design and Brand development
Challenge:
Develop a new brand to compete at a lower price point in the Asian Specialty Food category for grocery
Result – + 250% Revenue
Challenge
- New brand offering for established Fancy Food BrandChallenge – Develop a new brand to compete at a lower price point in the Asian Specialty Food category for grocery
Situation
- After a highly successful launch of chinablue, Target, Safeway and Whole Foods wanted a specialty product that could be sold at a lower price point.
- Selling a lower price point version under the chinablue name would have devalued the brand.
- A lower price product would increase revenue and margin.
- The challenge was to create a line Shanghainese products that maintained the quality chinablue was known for but would appeal to a mass market consumer
Solution
- Shanghai Basics was born. The name evoked the mystique of Shanghai.
- The products delivered the basic essential sauces for every home-cooks Asian pantry.
- Co-developed recipes for a line of 9 SKUs to include sauces, oils, and dressings.
- Led design team to bring the brand to life through, logo, packaging and collateral materials.
Results
- Tripled overall company sales and increased revenue by 250%.
- Strong initial orders from Safeway and Whole Foods
- Picked-up by largest, most prestigious national Fancy Food Distributor.
- Used in food service concepts @ Marshal Fields and other specialty retailers.
Results
- Strong initial orders from Safeway and Whole Foods
- Picked-up by largest, most prestigious national Fancy Food Distributor.
- Used in food service concepts @ Marshal Fields and other specialty retailers.
- Tripled overall company sales and increased revenue by 150%.
Tactics
Brand
Created Brand ID to communicate power and simplicity.
- Tagline: Simply Better + Powerfully Different
- Upscale brand ID changed prospect perception from “mom & pop” start-up operation to “trusted advisor” status.
Launch Plan
- Collateral, Direct Mail, Word-of-Mouth Referral Campaign
- PR launch
- Cooking class tour
Experience & Creative Process
Challenge – Develop a new brand to compete at a lower price point in the Asian Specialty Food category for grocery
Experience Design
Through this proprietary process, we are able to dive deep into the challenge and find unique solutions to enhance the consumer experience.
Brand Positioning
Everyday Indulgence. Evoking the mystique and exotic flavors of Shanghai and inspired by classic family recipes, Shanghai Basics was born.
Brand Voice
Through the experience design process, we helped the brand find a unique voice. The brand story was the founder’s story of childhood memories of growing up in Shanghai during the time of the cultural revolution. Food became difficult to come by and family dinners became more and more creative. These were the recipes of that time, simple and accessible but filled with flavor.
Hands-on Training & Cooking Classes
Through cultural training and hands-on experiences with the product – buyers and store personnel were able to cook and taste the food made with these sauces. This connected the story to the flavors to the food, making it easy for staff to recommend the product.
Everyday Indulgence Cooking Class Tour
Since the founder’s story was so compelling we set up a 40 stop tour. The tour included guest appearances by the founder and a hands-on cooking class, teaching consumers how to easily cook a fabulous Chinese meal at home. The Everyday Indulgence Brand positioning played a part in this by sharing recipes that could be made in 15 – 30 minutes.
Experience & Marketing Process
By listening and learning from the consumer we were able to identify easy compelling, cost reducing way to delight the consumer from initial contact to after installation.
Listen & Learn
Explore
Fact from Fiction
Intentional Operational & Marketing Theme
Creative Ideas
Signature Moments
Execute
Inspect, Measure & Refine
The process was perfect for drawing out the history, the precious memories and high-quality ingredients based on old family recipes. The new product launch, and brand positioning, really saved the day. We went from stagnating sales to a 250% increase in sales immediately after launch. Amazing.
Richard
Let’s create something extraordinary!
+1 754.225.2044
hello@whybeordinarymarketing.com
